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Standard Of Excellence: Delivering Superior Customer Service

03/20/2024 | Anaya Vardya -- Column: Standard of Excellence
I believe that creating the best possible customer experience is an opportunity many of us have been missing or overlooking for the past few years. We have been so busy focusing on technology, quality, innovation, and manufacturing processes (and for a good reason) that we may have neglected the way we treat our customers. Don’t get me wrong. I’m not saying we treat them poorly, but we don’t treat them well enough.

NEOTech Implements Advanced Technology for Enhanced Barcode Tracking in High-Tech Medical Device Production

03/08/2024 | NEOTech
NEOTech, a leading provider of electronic manufacturing services (EMS), design engineering, and supply chain solutions in the high-tech industrial, medical device, and aerospace/defense markets, is thrilled to announce the implementation of improved technology to further enhance barcode tracking in the production of high-tech medical devices.

Dan’s Biz Bookshelf: 'How the Best Leaders Lead'

02/22/2024 | Dan Beaulieu -- Column: Dan's Biz Bookshelf
There is something so authentic about Brian Tracy books and this one is no exception. 'How the Best Leaders Lead' is actually more of a manual on how to become a leader in a very short time. In short but cogent chapters, he explains what it takes to assume the leadership role in any organization or company effectively. This is a great book for everyone, and I mean everyone, whether or not they are leaders today. Don’t pass this one up!

FTG Reaches Agreement With Represented Employees for a New Four Year Contract

01/24/2024 | GlobeNewswire
Firan Technology Group Corporation is pleased to announce a new contract with its represented employees at its Aerospace – Toronto facility has been negotiated and ratified.

I-Connect007 Editor’s Choice: Five Must-Reads for the Week

01/12/2024 | Andy Shaughnessy, Design007 Magazine
Welcome back, readers! Glad to see you. I hope you had plenty of rest over the holidays and you don’t need a vacation from your vacation. This week, our five must-reads include articles and news items on global fab trends and challenges, a breakdown of M&A activity in 2023, Ventec’s move into the equipment arena, the opportunities that arise from designer-fabricator communication early in the design cycle, and a new kind of AOI that’s driven by an AI neural network.
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